Exit Interview

Thank you for taking the time to complete our online exit interview. We value your opinion and welcome your suggestions regarding your employment experience at JAX. Our goal is to retain valued employees. The feedback you provide is an important part of achieving that goal.

The answers you provide are completely voluntary. Please, skip any questions you do not feel comfortable answering. We want to assure you that your comments are confidential and there will be no negative consequences for providing us with honest answers. Information gathered through the exit interview process will be reviewed by Human Resources and shared with managers in aggregate. In other words, only a combination of multiple exit interviews will be shared. Individual exit interviews will not be shared with our management staff.

Name (optional):

First

Last

Your Location:

Job Title:

Your Length of Service:

Please rank each of the following items: *

	Not Applicable	Excellent	Above Average	Average	Below Average	Poor
Compensation	Not ApplicableCompensation Not Applicable	ExcellentCompensation Excellent	Above AverageCompensation Above Average	AverageCompensation Average	Below AverageCompensation Below Average	PoorCompensation Poor
Benefits	Not ApplicableBenefits Not Applicable	ExcellentBenefits Excellent	Above AverageBenefits Above Average	AverageBenefits Average	Below AverageBenefits Below Average	PoorBenefits Poor
New Hire Training	Not ApplicableNew Hire Training Not Applicable	ExcellentNew Hire Training Excellent	Above AverageNew Hire Training Above Average	AverageNew Hire Training Average	Below AverageNew Hire Training Below Average	PoorNew Hire Training Poor
On-going Training	Not ApplicableOn-going Training Not Applicable	ExcellentOn-going Training Excellent	Above AverageOn-going Training Above Average	AverageOn-going Training Average	Below AverageOn-going Training Below Average	PoorOn-going Training Poor
Advancement Opportunities	Not ApplicableAdvancement Opportunities Not Applicable	ExcellentAdvancement Opportunities Excellent	Above AverageAdvancement Opportunities Above Average	AverageAdvancement Opportunities Average	Below AverageAdvancement Opportunities Below Average	PoorAdvancement Opportunities Poor
Cooperation / Teamwork	Not ApplicableCooperation / Teamwork Not Applicable	ExcellentCooperation / Teamwork Excellent	Above AverageCooperation / Teamwork Above Average	AverageCooperation / Teamwork Average	Below AverageCooperation / Teamwork Below Average	PoorCooperation / Teamwork Poor
Communications within your department	Not ApplicableCommunications within your department Not Applicable	ExcellentCommunications within your department Excellent	Above AverageCommunications within your department Above Average	AverageCommunications within your department Average	Below AverageCommunications within your department Below Average	PoorCommunications within your department Poor
Communications within your store	Not ApplicableCommunications within your store Not Applicable	ExcellentCommunications within your store Excellent	Above AverageCommunications within your store Above Average	AverageCommunications within your store Average	Below AverageCommunications within your store Below Average	PoorCommunications within your store Poor
Communications across the company	Not ApplicableCommunications across the company Not Applicable	ExcellentCommunications across the company Excellent	Above AverageCommunications across the company Above Average	AverageCommunications across the company Average	Below AverageCommunications across the company Below Average	PoorCommunications across the company Poor
Effectiveness of your direct supervisor	Not ApplicableEffectiveness of your direct supervisor Not Applicable	ExcellentEffectiveness of your direct supervisor Excellent	Above AverageEffectiveness of your direct supervisor Above Average	AverageEffectiveness of your direct supervisor Average	Below AverageEffectiveness of your direct supervisor Below Average	PoorEffectiveness of your direct supervisor Poor
Effectiveness of your store manager	Not ApplicableEffectiveness of your store manager Not Applicable	ExcellentEffectiveness of your store manager Excellent	Above AverageEffectiveness of your store manager Above Average	AverageEffectiveness of your store manager Average	Below AverageEffectiveness of your store manager Below Average	PoorEffectiveness of your store manager Poor
Effectiveness of top company management	Not ApplicableEffectiveness of top company management Not Applicable	ExcellentEffectiveness of top company management Excellent	Above AverageEffectiveness of top company management Above Average	AverageEffectiveness of top company management Average	Below AverageEffectiveness of top company management Below Average	PoorEffectiveness of top company management Poor
Effectiveness of Purchasing department	Not ApplicableEffectiveness of Purchasing department Not Applicable	ExcellentEffectiveness of Purchasing department Excellent	Above AverageEffectiveness of Purchasing department Above Average	AverageEffectiveness of Purchasing department Average	Below AverageEffectiveness of Purchasing department Below Average	PoorEffectiveness of Purchasing department Poor
Effectiveness of Marketing department	Not ApplicableEffectiveness of Marketing department Not Applicable	ExcellentEffectiveness of Marketing department Excellent	Above AverageEffectiveness of Marketing department Above Average	AverageEffectiveness of Marketing department Average	Below AverageEffectiveness of Marketing department Below Average	PoorEffectiveness of Marketing department Poor
Effectiveness of Human Resources department	Not ApplicableEffectiveness of Human Resources department Not Applicable	ExcellentEffectiveness of Human Resources department Excellent	Above AverageEffectiveness of Human Resources department Above Average	AverageEffectiveness of Human Resources department Average	Below AverageEffectiveness of Human Resources department Below Average	PoorEffectiveness of Human Resources department Poor
Effectiveness of Information Technology department	Not ApplicableEffectiveness of Information Technology department Not Applicable	ExcellentEffectiveness of Information Technology department Excellent	Above AverageEffectiveness of Information Technology department Above Average	AverageEffectiveness of Information Technology department Average	Below AverageEffectiveness of Information Technology department Below Average	PoorEffectiveness of Information Technology department Poor

Comments:

Please let us know about any other items you would like to mention

Questions

What did you enjoy most about working at JAX?

What did you least enjoy?

Were your job responsibilities characterized correctly during the interview & orientation process?

Do you feel you had the resources & support necassary to accomplish your job? If not, what was missing?

Did you have clear goals & know what was expected of you in your job?

Did you receive adequate feedback about your performance?

Describe the employee morale at your location.

Describe your experience & impressions of the Company's commitment to Customer Service.

Did you feel that your manager cared about you & supported your personal and professional goal?

Do the policies at JAX help create a well-managed, consistent and fair workplace?

Describe the qualities & characteristics of a person who is most likely to succeed at JAX.

Would you recommend JAX to your family or friends as a good place to work? Why or why not?

Do you have any other comments regarding your reason for leaving or your employment at JAX?

Your reason for leaving:

If you have accepted employment elsewhere, please answer the remaining questions.

Before making your decision to leave JAX, did you investigate other options that would have enabled you to stay?

What prompted you to seek employment elsewhere?

What makes your new employer more appealing than working at JAX?

What are they key qualities & skills should we be looking for in your replacement?

Do we have the correct email / mailing address on file for W2 purposes?

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