Exit Interview

Thank you for taking the time to complete our online exit interview. We value your opinion and welcome your suggestions regarding your employment experience at JAX. Our goal is to retain valued employees. The feedback you provide is an important part of achieving that goal.

The answers you provide are completely voluntary. Please, skip any questions you do not feel comfortable answering. We want to assure you that your comments are confidential and there will be no negative consequences for providing us with honest answers. Information gathered through the exit interview process will be reviewed by Human Resources and shared with managers in aggregate. In other words, only a combination of multiple exit interviews will be shared. Individual exit interviews will not be shared with our management staff.

Name (optional):

First

Last

Your Location:

Job Title:

Your Length of Service:

Please rank each of the following items: *

	Not Applicable	Excellent	Above Average	Average	Below Average	Poor
Compensation	Compensation Not Applicable	Compensation Excellent	Compensation Above Average	Compensation Average	Compensation Below Average	Compensation Poor
Benefits	Benefits Not Applicable	Benefits Excellent	Benefits Above Average	Benefits Average	Benefits Below Average	Benefits Poor
New Hire Training	New Hire Training Not Applicable	New Hire Training Excellent	New Hire Training Above Average	New Hire Training Average	New Hire Training Below Average	New Hire Training Poor
On-going Training	On-going Training Not Applicable	On-going Training Excellent	On-going Training Above Average	On-going Training Average	On-going Training Below Average	On-going Training Poor
Advancement Opportunities	Advancement Opportunities Not Applicable	Advancement Opportunities Excellent	Advancement Opportunities Above Average	Advancement Opportunities Average	Advancement Opportunities Below Average	Advancement Opportunities Poor
Cooperation / Teamwork	Cooperation / Teamwork Not Applicable	Cooperation / Teamwork Excellent	Cooperation / Teamwork Above Average	Cooperation / Teamwork Average	Cooperation / Teamwork Below Average	Cooperation / Teamwork Poor
Communications within your department	Communications within your department Not Applicable	Communications within your department Excellent	Communications within your department Above Average	Communications within your department Average	Communications within your department Below Average	Communications within your department Poor
Communications within your store	Communications within your store Not Applicable	Communications within your store Excellent	Communications within your store Above Average	Communications within your store Average	Communications within your store Below Average	Communications within your store Poor
Communications across the company	Communications across the company Not Applicable	Communications across the company Excellent	Communications across the company Above Average	Communications across the company Average	Communications across the company Below Average	Communications across the company Poor
Effectiveness of your direct supervisor	Effectiveness of your direct supervisor Not Applicable	Effectiveness of your direct supervisor Excellent	Effectiveness of your direct supervisor Above Average	Effectiveness of your direct supervisor Average	Effectiveness of your direct supervisor Below Average	Effectiveness of your direct supervisor Poor
Effectiveness of your store manager	Effectiveness of your store manager Not Applicable	Effectiveness of your store manager Excellent	Effectiveness of your store manager Above Average	Effectiveness of your store manager Average	Effectiveness of your store manager Below Average	Effectiveness of your store manager Poor
Effectiveness of top company management	Effectiveness of top company management Not Applicable	Effectiveness of top company management Excellent	Effectiveness of top company management Above Average	Effectiveness of top company management Average	Effectiveness of top company management Below Average	Effectiveness of top company management Poor
Effectiveness of Purchasing depertment	Effectiveness of Purchasing depertment Not Applicable	Effectiveness of Purchasing depertment Excellent	Effectiveness of Purchasing depertment Above Average	Effectiveness of Purchasing depertment Average	Effectiveness of Purchasing depertment Below Average	Effectiveness of Purchasing depertment Poor
Effectiveness of Marketing depertment	Effectiveness of Marketing depertment Not Applicable	Effectiveness of Marketing depertment Excellent	Effectiveness of Marketing depertment Above Average	Effectiveness of Marketing depertment Average	Effectiveness of Marketing depertment Below Average	Effectiveness of Marketing depertment Poor
Effectiveness of Human Resources depertment	Effectiveness of Human Resources depertment Not Applicable	Effectiveness of Human Resources depertment Excellent	Effectiveness of Human Resources depertment Above Average	Effectiveness of Human Resources depertment Average	Effectiveness of Human Resources depertment Below Average	Effectiveness of Human Resources depertment Poor
Effectiveness of Information Technology department	Effectiveness of Information Technology department Not Applicable	Effectiveness of Information Technology department Excellent	Effectiveness of Information Technology department Above Average	Effectiveness of Information Technology department Average	Effectiveness of Information Technology department Below Average	Effectiveness of Information Technology department Poor

Comments:

Please let us know about any other items you would like to mention

Questions

What did you enjoy most about working at JAX?

What did you least enjoy?

Were your job responsibilities characterized correctly during the interview & orientation process?

Do you feel you had the resources & support necassary to accompolish your job? If not, what was missing?

Did you have clear goals & know what was expected of you in your job?

Did you receive adequate feedback about your performance?

Describe the employee morale at your location.

Describe your experience & impressions of the Company's commitment to Customer Service.

Did you feel that your manager cared about you & supported your personal and professional goal?

Do the policies at JAX help create a well-managed, consistent and fair workplace?

Describe the qualities & characteristics of a person who is most likely to succeed at JAX.

Would you recommend JAX to your family or friends as a good place to work? Why or why not?

Do you have any other comments regarding your reason for leaving or your employment at JAX?

Your reason for leaving:

If you have accepted employment elsewhere, please answer the remaining questions.

Before making your decision to leave JAX, did you investigate other options that would have enabled you to stay?

What prompted you to seek employment elsewhere?

What makes your new employer more appealing than working at JAX?

What are they key qualities & skills should we be looking for in your replacement?

Do we have the correct email / mailing address on file for W2 purposes?

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